Overview

This Refund and Returns Policy is a conservative launch policy for Harus Mart and should be reviewed by the business or a qualified adviser before production launch.

Change of mind and returns

Please contact Harus Mart as soon as possible if you need help with a purchase. Returns may require proof of purchase and the item may need to be unused, in original condition, and with its original packaging where practical.

Faulty, damaged, or incorrect items

If an item is faulty, damaged, or not what you ordered, please contact Harus Mart with your order details so the team can review the issue and advise the next step.

Items that may not be returnable

Some items may not be suitable for return for safety, hygiene, expiry, or condition reasons. This may include opened consumables, personal care items, perishable goods, or items that cannot be resold safely.

Refund method

For Pay in Store orders, any approved refund or exchange will be handled by Harus Mart in store unless another approach is agreed.

Contact

For returns help, contact Harus Mart at info@harus.com.au or visit G3 893 Canning Hwy, Mt Pleasant WA 6153.